Refund and Returns Policy for Our Fashion Ads Website

Welcome to Sxedio Modas Fashion Ads Website, your premier destination for fashion advertising. We value your business and strive to provide exceptional service. This policy outlines our practices regarding refunds and returns for ad purchases on our platform.

1. Ad Purchase Refund Policy:

• Refund Eligibility: Refunds are considered on a case-by-case basis. We typically offer refunds for ads that have not yet been processed or gone live on our platform.
• Time Frame: Refund requests must be made within 24 hours of the ad purchase. Once an ad is processed and scheduled, it becomes ineligible for a refund.
• Processing Refunds: Eligible refunds will be processed to the original payment method within 7-10 business days.

2. Ad Cancellation Policy:

• Cancellation Requests: If you wish to cancel your ad, please notify us within 24 hours of purchase. Cancellations made after this period may not be eligible for a refund.
• Rescheduling: Instead of cancellation, you may choose to reschedule your ad for a later date. Please contact us to arrange this.

3. No Returns Policy:

• As we deal exclusively in digital advertising space and services, we do not have a return policy applicable to physical products.

4. Service Issues or Complaints:

• Reporting Issues: If there are issues with your ad placement or service, please contact us immediately. We are committed to resolving any problems to your satisfaction.
• Resolution Process: We will review each case individually and work towards a fair resolution, which may include ad adjustments, rescheduling, or partial refunds where applicable.

5. Contact Information:

• For any queries regarding refunds, returns, or ad services, please contact our support team at fashionads@gmail.com or via phone at +306972462951

We reserve the right to modify or update this policy at any time. Your continued use of our services following any changes signifies your acceptance of our updated terms.

Thank you for choosing Sxedio Modas Ads for your advertising needs. We look forward to helping you connect with the fashion community!